Remote support
Get help without waiting for a visit.
Many software, email, Microsoft 365 and configuration problems can be resolved securely while you stay in control of your device.
Start safely
Only begin a session you arranged with us.
For security, remote sessions begin only after you contact us and we confirm the appointment. You will receive the current session link or code directly from Wrexham Tech Support.
Important: Wrexham Tech Support will never call unexpectedly and demand remote access, banking details, passwords or one-time security codes.
What to expect
You remain in control.
- Contact us using the number or form on this website.
- We confirm whether your problem is suitable for remote support and agree any cost.
- You receive a session link or code directly from us.
- You approve the connection and can see what is happening.
- The temporary session ends when the work is complete.